ASE STUDY HUB is operated by Joshua Wilder (sole proprietor). Payments are processed by our Merchant of Record, Paddle.com, who handles refunds and billing support on our behalf.
Free plan
The free plan is free. There is nothing to cancel or refund.
14-day money-back guarantee
If you are unsatisfied with your purchase, you may request a full refund within 14 days of your Lifetime purchase.
How to request a refund
Email billing@asestudyhub.com from the address on your account and we will process eligible refunds through our payment provider.
Chargebacks
If you have a billing concern, please contact us first — most issues are resolved within one business day. Filing a chargeback without first attempting resolution may result in your account being suspended.
Contact
Billing questions: billing@asestudyhub.com.